MINI of The Woodlands
17820 Interstate 45, The Woodlands TX 77384 • Main Phone: (877) 209-4635 • Service: (936) 271-2901
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
    "This was the most fun I've ever had buying a car."   –   Kimberly L., Spring, TX May 17, 2013
  •   5.0
    "Daniela my sales rep was Awesome! she always kept me updated through the whole process of my mini being produced to shipping to delivery. She was always very informative and always there to assist me in anything I needed.She was very considerate of our time and always made sure we never had to wait too long for anything. Even after the purchase had been completed she was there to answer any question I might have. The dealership as a whole was very helpful and friendly."   –   MINI Owner, Spring, TX May 16, 2013
  •   4.5
      –   Heather G., Houston, TX May 13, 2013
  •   5.0
    "Daniela was a non-pushy sale person and was very friendly and helpful."   –   Julio T., Spring, TX May 12, 2013
  •   5.0
    "Javier was fantastic to work with! He followed up and followed through with everything that was asked of him. My only complaint would be that the Finance process took a really long time and made for a really long day."   –   Marisa R., Cypress, TX May 8, 2013
  •   5.0
    "Very customer oriented."   –   John H., Tomball, TX May 7, 2013
  •   4.5
    "Great sales experience"   –   Jesus H., The Woodlands, TX May 6, 2013
  •   5.0
    "The buying experience was informative, relaxing and not high pressure which was greatly appreciated. The ordering, communication through the production process and final delivery were all well done."   –   Brian Z., Conroe, TX May 6, 2013
  •   4.5
      –   Amy M., Katy, TX May 4, 2013
  •   5.0
    "My sales person Daniella was awesome! I must say the best sales person I have ever had."   –   James N., Montgomery, TX May 4, 2013
  •   5.0
      –   Bennett F., Beaumont, TX May 3, 2013
  •   5.0
      –   MINI Owner, Missouri City, TX May 2, 2013
  •   5.0
      –   Richard R., Spring, TX Apr 30, 2013
  •   5.0
      –   Brandon W., Houston, TX Apr 29, 2013
  •   5.0
      –   Brenda S., Huffman, TX Apr 27, 2013
  •   5.0
      –   Angela P., Pflugerville, TX Apr 26, 2013
  •   5.0
      –   Chelsea O., Spring, TX Apr 26, 2013
  •   5.0
      –   Ricardo P., Montgomery, TX Apr 17, 2013
  •   5.0
      –   James B., Shreveport, LA Apr 16, 2013
  •   5.0
    "Mike was great"   –   Anna D., College Station, TX Apr 15, 2013
  •   5.0
      –   Linda J., Spring, TX Apr 10, 2013
  •   5.0
      –   Todd R., Huntington, TX Apr 8, 2013
  •   5.0
      –   Courtney F., Spring, TX Apr 8, 2013
  •   5.0
    "I had a very good experience with the leasing of my car, the process was excellent from start to finish."   –   Diana C., Sugar Land, TX Apr 8, 2013
  •   4.5
      –   Peyton C., The Woodlands, TX Apr 7, 2013
  •   5.0
      –   Michael M., Humble, TX Apr 7, 2013
  •   5.0
      –   Marlon R., Houston, TX Apr 4, 2013
  •   5.0
    "Mike and the staff at mini of the woodlands are outstanding great to work with"   –   Christie B., Kingwood, TX Apr 1, 2013
  •   4.0
      –   Michaela W., Houston, TX Apr 1, 2013
  •   4.5
      –   Vicki S., Willis, TX Apr 1, 2013
  •   5.0
      –   Joseph P., Sweeny, TX Mar 30, 2013
  •   5.0
      –   MINI Owner, The Woodlands, TX Mar 29, 2013
  •   5.0
    "Great experience no pressure the car sells itself."   –   Francisco R., Houston, TX Mar 29, 2013
  •   5.0
    "I took a lot of time checking the car upon delivery, Daniela Rodriguez Arana was wonderfully patient with me."   –   Claudia F., Spring, TX Mar 28, 2013
  •   4.0
      –   Brooke E., Carmine, TX Mar 25, 2013
  •   5.0
      –   Christopher J., Conroe, TX Mar 20, 2013
  •   5.0
    "Very friendly and helpful"   –   Ying D., College Station, TX Mar 18, 2013
  •   5.0
      –   R B., Rosharon, TX Mar 15, 2013
  •   5.0
      –   ., , Mar 15, 2013
  •   5.0
      –   Richard K., Georgetown, TX Mar 11, 2013
  •   5.0
      –   Ronnie L., The Woodlands, TX Mar 11, 2013
  •   4.5
      –   Deborah W., The Woodlands, TX Mar 5, 2013
  •   4.5
    "Backlog with the financial department dictated a late return to the dealership. Otherwise would have been exceptional"   –   Gary L., The Woodlands, TX Mar 5, 2013
  •   5.0
      –   Alexis R., Houston, TX Mar 4, 2013
  •   3.5
      –   Trevor H., Montgomery, TX Mar 3, 2013
  •   5.0
      –   Vicky T., Orange, TX Feb 27, 2013
  •   5.0
      –   Natalie Z., College Station, TX Feb 26, 2013
  •   5.0
    "I have been purchasing cars since 1970, this was by far my best experience with car buying."   –   Linda B., Spring, TX Feb 26, 2013
  •   5.0
    "Our purchase was the best I have ever experienced. The stress free low pressure atmosphere made it truly a pleasant experience. I was so impressed I have been sharing my buying experience with all my friends."   –   Christie D., Garland, TX Feb 25, 2013
  •   5.0
      –   Dirk M., Spring, TX Feb 25, 2013
  •   5.0
    "It was a pleasure to purchase a MINI from my sales adviser, Daniela. She walked my husband and I through every tiny detail, answered every question with a wealth of knowledge and truly seemed to care that we understood, and loved, everything about our new MINI. I look forward to working with her in the future."   –   Cassie L., HOUSTON, TX Feb 25, 2013
  •   4.5
      –   Jean A., Houston, TX Feb 23, 2013
  •   5.0
      –   Michael M., Dayton, TX Feb 19, 2013
  •   5.0
      –   Candice B., Montgomery, TX Feb 18, 2013
Service Rating 4.5
  •   5.0
      –   Jeanette H., Houston, TX May 18, 2013
  •   5.0
      –   Douglas B., Houston, TX May 18, 2013
  •   4.0
      –   MINI Owner, Houston, TX May 17, 2013
  •   5.0
    "Jolene was awesome. She made the whole experience a great one"   –   Alicia T., Hopkins, SC May 17, 2013
  •   4.5
      –   Eldin B., Magnolia, TX May 17, 2013
  •   3.5
    "Two hours for an oil change and state inspection is too much. I still haven't figured out what benefit I get from making an appointment. Then I find out the car needs new front brake pads. So three hours total. When I made the appointment I was told it would take 1 hour. My advisor did his best to keep me informed of progress, but still, too long."   –   Robert D., Spring, TX May 17, 2013
  •   5.0
      –   Timothy E., Shepherd, TX May 16, 2013
  •   4.5
      –   Jae-Seung L., Huntsville, TX May 15, 2013
  •   5.0
      –   Brittaney C., Kingwood, TX May 14, 2013
  •   5.0
      –   Indu C., Spring, TX May 14, 2013
  •   4.5
      –   MINI Owner, Conroe, TX May 13, 2013
  •   5.0
    "Awesome staff!"   –   Humberto G., Houston, TX May 13, 2013
  •   5.0
      –   Judith B., Spring, TX May 13, 2013
  •   5.0
      –   Michael M., Humble, TX May 13, 2013
  •   4.5
      –   Christina B., Houston, TX May 13, 2013
  •   5.0
      –   Rita C., Spring, TX May 13, 2013
  •   5.0
      –   Curtis L., Tomball, TX May 13, 2013
  •   4.0
      –   Darryl J., CONROE, TX May 13, 2013
  •   5.0
      –   William T., Magnolia, TX May 12, 2013
  •   5.0
      –   Mark M., Houston, TX May 12, 2013
  •   5.0
      –   Herb B., Houston, TX May 11, 2013
  •   5.0
    "Great Service people to work with!"   –   Jeff L., Houston, TX May 10, 2013
  •   5.0
    "Jolene is always very accommodating with whatever issue comes up with my car. She is able to get me in right away for major issues."   –   Courtney P., Houston, TX May 10, 2013
  •   5.0
      –   Nolan H., The Woodlands, TX May 10, 2013
  •   3.0
      –   Frank M., Houston, TX May 10, 2013
  •   5.0
    "Everything went very smooth. Appreciated a loaner car with only a couple days notice!"   –   Morgan P., Houston, TX May 9, 2013
  •   5.0
      –   Brenda S., Houston, TX May 9, 2013
  •   5.0
      –   Dale G., Kingwood, TX May 9, 2013
  •   4.5
    "I did forget to say that the seatbelt for the back middle seat isn't pulling out of the roof..... The service was wonderful and the car was spotless afterwards! Thank you!!!"   –   Matthew E., The Woodlands, TX May 9, 2013
  •   5.0
    "Jolene was great!"   –   Pamela O., Spring, TX May 9, 2013
  •   5.0
      –   Cynthia P., Spring, TX May 7, 2013
  •   3.0
      –   Embry M., Spring, TX May 7, 2013
  •   4.0
    "Only gave a 4 because you only had 1 tire in stock on the day I was there. So I had to make another appointment to go back another day to have the other 3 replaced. But Jolene was wonderful and scheduled it for a day that works for me. And Jolene kept track of my car and let me know what was going on, about how much longer. She was fabulous!"   –   Christina P., LA, TX May 7, 2013
  •   4.5
    "Service was prompt and couteous."   –   Stephen K., Katy, TX May 6, 2013
  •   0.5
    "The exact same issue happened again when I drove my car after 40 miles as if nothing was fixed the first time."   –   Nadia D., Kingwood, TX May 5, 2013
  •   4.0
      –   Michael W., Conroe, TX May 4, 2013
  •   5.0
      –   Michael H., Houston, TX May 2, 2013
  •   5.0
    "Tehy are always curteous and infomative. I usually wait for the service and I rarely have to wait more than a couple of hours."   –   Patrick K., Cypress, TX May 2, 2013
  •   4.0
      –   Daniel H., Magnolia, TX May 1, 2013
  •   5.0
    "They did a great job and made sure I was taken care of."   –   Ashly G., Houston, TX Apr 30, 2013
  •   5.0
      –   Matthew P., Houston, TX Apr 29, 2013
  •   5.0
    "They said it wouldn't take over an hour and half and kept their word. A+"   –   Melissa S., Spring, TX Apr 29, 2013
  •   5.0
    "Was able to get my car in for an oil change without an appt."   –   Paula B., Houston, TX Apr 29, 2013
  •   2.5
    "I found my driver seat, door and part of panel was covered by some white substance like a paste or sometning . Dealer rep did not see it or had any idea what is it. Also I found a bulge on my new front tire. I cannot said it is MINI deed , but at least I expect to be notified by rep or mechanic about a danger."   –   Andrey Y., Tomball, TX Apr 29, 2013
  •   5.0
      –   Ann H., Houston, TX Apr 28, 2013
  •   4.5
      –   Lois P., The Woodlands, TX Apr 27, 2013
  •   5.0
    "Very dilligent and professional service advisor"   –   Ian H., Conroe, TX Apr 27, 2013
  •   5.0
      –   Thomas B., Kingwood, TX Apr 26, 2013
  •   4.5
      –   Ronny B., The Woodlands, TX Apr 26, 2013
  •   5.0
      –   Jeff J., Houston, TX Apr 26, 2013
  •   5.0
      –   J. Michael S., Houston, TX Apr 25, 2013
  •   1.0
      –   MINI Owner, Spring, TX Apr 25, 2013
  •   5.0
      –   Landon M., Willis, TX Apr 23, 2013
  •   5.0
    "Jolene went out of her way to give exceptional service. I felt very welcome from the moment I walked in the door."   –   Rene P., Pasadena, TX Apr 23, 2013
  •   5.0
      –   Sonja L., Montgomery, TX Apr 23, 2013
  •   4.5
      –   Lorianne D., Houston, TX Apr 22, 2013
  •   5.0
      –   Peggy B., Bryan, TX Apr 22, 2013
  •   5.0
      –   Carol H., Grapeland, TX Apr 22, 2013
  •   4.0
      –   Bruce R., Houston, TX Apr 21, 2013
  •   4.0
      –   Rebecca E., Trinity, TX Apr 21, 2013
  •   5.0
    "I was a drop in late Saturday. Got the service and a wash. Fantastic!"   –   ., , Apr 21, 2013
  •   4.0
      –   Melissa B., The Woodlands, TX Apr 18, 2013
  •   5.0
      –   Stephanie T., The Woodlands, TX Apr 16, 2013
  •   5.0
      –   Camilo R., The Woodlands, TX Apr 16, 2013
  •   5.0
      –   Mark W., Houston, TX Apr 16, 2013
  •   5.0
      –   Vanessa C., Humble, TX Apr 15, 2013
  •   5.0
      –   John F., Spring, TX Apr 14, 2013
  •   5.0
    "Jolene was very professional, efficient, and fabulous! She got me in and out quickly, and my car was ready on time as promised. My first positive service visit at Mini of the Woodlands."   –   Richard H., Spring, TX Apr 14, 2013
  •   4.0
    "Jolene Foley is an asset to the Service Department. I was promptly greeted at the door, she thoroughly went over the service to be performed, etc. The only negative was a misunderstanding between her and I with regards to my rear tire. It keeps losing pressure, so I was under the impression that it would be examined to see if leak could be repaired or if tire needed to be replaced. Instead, the service department just checked the tire pressure and filled it up. It had been 2 hours for inspection, emissions test, and rear break test--which seemed like an awfully long time to not have also thoroughly checked my tire."   –   Renee A., Spring, TX Apr 14, 2013
  •   5.0
      –   Stephanie S., Magnolia, TX Apr 14, 2013
  •   4.5
      –   Theodore C., The Woodlands, TX Apr 12, 2013
  •   4.5
    "Everyone in the service department was friendly and helpful."   –   Stacey B., Magnolia, TX Apr 12, 2013
  •   4.5
    "Walked in without an appointment and was greeted with a friendly smile. Although, I was asked to schedule an appointment for future maintenance visits because of limited weekend staffing, and given contact info for this reason."   –   Robin B., Houston, TX Apr 11, 2013
  •   4.5
      –   Maria L., Montgomery, TX Apr 11, 2013
  •   4.0
    "Had to wait too long!"   –   Janet N., Tomball, TX Apr 11, 2013
  •   4.0
      –   John C., Montgomery, TX Apr 11, 2013
  •   5.0
      –   Thomas G., Spring, TX Apr 10, 2013
  •   5.0
      –   Jermaine J., Houston, TX Apr 10, 2013
  •   5.0
      –   Mccor J., Tomball, TX Apr 9, 2013
  •   1.0
    "I have had my Mini in for carbon cleaning time after time resulting in an oil leak that Mini refuses to fix. I was told by a manager that the carbon build up was due to me buying gas at the wrong stations. I buy reputable gas (93 octane) at reputable stations (not old stations as the manager thought I was). I have my Mini held at the facility sometimes as long as two weeks diagnosing and/or fixing the problems. If I didn't have a secong vehicle, this could be a real problem. Let me say that the service writers are friendly and helpful and I enjoy driving my Mini but service management ruined all that for me. I paid for a pre-maintanence package and an extended warranty for up to 100,000 miles and yet the Mini has cost me a small fortune in service bills. Becasue of the way service management has handled my affairs, I'll never buy or reccommend Mini to anyone. Once again, love the car but loath the service."   –   Sheldon B., Spring, TX Apr 9, 2013
  •   5.0
    "Jolene makes a major difference in your service dept."   –   Helen S., Kingwood, TX Apr 8, 2013
  •   5.0
    "Jolene Fenley saved Mini's backside by her outstanding service. MiniUSA's purportedly outstanding computerized diagnostic system is less than perfect, and this customer was hot. But Jolene really did an outstanding job."   –   Pat D., Houston, TX Apr 8, 2013
  •   5.0
      –   Richard or Danice H., Beaumont, TX Apr 8, 2013
  •   4.5
      –   Tom B., The Woodlands, TX Apr 6, 2013
  •   4.0
      –   Jason C., Houston, TX Apr 6, 2013
  •   5.0
      –   Cary R., Chappell Hill, TX Apr 5, 2013
  •   5.0
      –   John V., Spring, TX Apr 4, 2013
  •   5.0
      –   Pamela S., Spring, TX Apr 4, 2013
  •   5.0
      –   Susan O., Spring, TX Apr 3, 2013
  •   3.5
      –   Shirley L., Houston, TX Apr 3, 2013
  •   4.0
      –   Glenn L., Crockett, TX Apr 2, 2013
  •   5.0
      –   William B., Katy, TX Apr 2, 2013
  •   5.0
      –   Elma B., Spring, TX Apr 1, 2013
  •   5.0
      –   Mike W., The Woodlands, TX Apr 1, 2013
  •   5.0
      –   ., , Apr 1, 2013
  •   5.0
      –   Joseph H., Conroe, TX Mar 31, 2013
  •   4.0
      –   Barry H., Huntsville, TX Mar 31, 2013
  •   4.5
      –   MINI Owner, College Station, TX Mar 31, 2013
  •   3.0
      –   MINI Owner, Splendora, TX Mar 30, 2013
  •   4.0
      –   Linda B., Spring, TX Mar 29, 2013
  •   5.0
      –   Richard L., Houston, TX Mar 29, 2013
  •   5.0
      –   Garrett G., Spring, TX Mar 28, 2013
  •   5.0
      –   Brian L., The Woodlands, TX Mar 28, 2013
  •   4.0
      –   Angela F., Spring, TX Mar 28, 2013
  •   5.0
      –   Felix I., Spring, TX Mar 27, 2013
  •   5.0
      –   Dustin A., Magnolia, TX Mar 27, 2013
  •   3.5
      –   Theodore C., Tomball, TX Mar 27, 2013
  •   5.0
      –   Thomas S., Spring, TX Mar 27, 2013
  •   5.0
      –   Eric S., Kingwood, TX Mar 26, 2013
  •   5.0
      –   Sarah W., Montgomery, TX Mar 26, 2013
  •   4.0
      –   Oscar T., Kingwood, TX Mar 26, 2013
  •   5.0
    "just an oil change"   –   Glenn S., Montgomery, TX Mar 25, 2013
  •   5.0
      –   David C., The Woodlands, TX Mar 25, 2013
  •   5.0
    "kept me informed of all the services being done. i informed, prior to the visit, i had a finite time to get the work done, and was promised a loaner if the work could not be accomplished in that time period. the work was done within the time period."   –   David G., Houston, TX Mar 25, 2013
  •   5.0
    "Jolene was very helpful & kept us informed all the way!"   –   Richard H., Beaumont, TX Mar 25, 2013
  •   5.0
      –   Linda C., Houston, TX Mar 23, 2013
  •   5.0
    "The service was great! I got more than what I expected. They even offered to give me a ride to take me home and pick me up when my car was ready. I drove 6 hours to get their service (no local Mini dealers) and I'd do it again."   –   Noe M., Pharr, TX Mar 23, 2013
  •   5.0
      –   Jake R., Conroe, TX Mar 22, 2013
  •   5.0
      –   Andrew R., Kingwood, TX Mar 21, 2013
  •   5.0
      –   Sharon Z., Humble, TX Mar 21, 2013
  •   5.0
      –   Jill D., Spring, TX Mar 21, 2013
  •   0.5
      –   Gail A., Conroe, TX Mar 21, 2013
  •   5.0
      –   Shelley S., Houston, TX Mar 21, 2013
  •   5.0
      –   Sharon R., MONTGOMERY, TX Mar 19, 2013
  •   3.5
    "This is the second time that I brought my vehicle in for the same concern. I purchased my mini with the Harmon Kardon sound system because I enjoy all types of music and would think that Mini has engineered this vehicle to except this system with its better sound output. Just before I picked up my Mini, my advisor and I on this last visit listened and confirmed this concern. I was told by my advisor that the reason I was having my concern of the door panels rattling, was due to the type of sound system and that the door panels are all plastic. My concern is with the door panels seeming to be loose. While listening to my music I am experiencing a rattle type noise from the door panels. If pressure is applied to them then the noise se"   –   Randall T., Cypress, TX Mar 19, 2013
  •   5.0
      –   Allie P., Katy, TX Mar 18, 2013
  •   5.0
    "Mr.Nolasco was extremly polite and helpful. Patient with all my questions and concearns."   –   Adriana V., League City, TX Mar 18, 2013
  •   5.0
      –   Sharon H., Houston, TX Mar 18, 2013
  •   4.0
      –   L B., Spring, TX Mar 18, 2013
  •   3.5
    "Too much waiting time - five hours to change a tire. Although I didn't have an appointment (my tire blew out on the road), I still think five hours to change a tire is a too long."   –   Sandra D., Magnolia, TX Mar 18, 2013
  •   5.0
      –   Richard J., The Woodlands, TX Mar 18, 2013
  •   5.0
    "I had to call to make an appointment. When I attempted to make an appointment online, I was never contacted."   –   MINI Owner, The Woodlands, TX Mar 16, 2013
  •   3.5
      –   Shurina R., Houston, TX Mar 16, 2013
  •   3.0
    "I was supposed to receive a call Monday afternoon and did not, called them Tuesday late morning to receive status."   –   Donna C., Montgomery, TX Mar 16, 2013
  •   4.0
      –   Clyde C., The Woodlands, TX Mar 16, 2013
  •   5.0
    "After having an awful experience at the other mini dealership in Houston I came to the mini of woodlands and the customer service was amazing. They took my car in on a Saturday and gave me a loaner. The other dealership would not even take my car in or give me am appointment and they told me that they could not give me a loaner. I was very pleased and will be driving the hour commute to your dealership in the future just for the customer service."   –   MINI Owner, Houston, TX Mar 16, 2013
  •   3.5
      –   Jasper M., Conroe, TX Mar 16, 2013
  •   4.0
    "I was a bit disappointed that tire rotation and balance is not a part of the included service. I had to make an appointment with another company to have this done who actually told me the tires were still well balanced and they didn't charge for the rotation. As much money as our cars cost, one would think this would be a simple thing to complete when bringing the car in for service at no additional charge."   –   Hillary F., Humble, TX Mar 15, 2013
    Dealer Response: i would like to extend free tire rotations for you,we want to make servicing your Mini conveneint for you,thank you Henry Sanchez Service Manager  –   Henry S., Service Manager Mar 18, 2013
  •   5.0
      –   ., , Mar 15, 2013
  •   5.0
      –   Ernest C., Houston, TX Mar 15, 2013
  •   5.0
      –   MINI Owner, Houston, TX Mar 15, 2013
  •   5.0
    "Everything delivered as promised"   –   Harlan M., Spring, TX Mar 14, 2013
  •   5.0
      –   Aron C., Tomball, TX Mar 14, 2013
  •   5.0
      –   David B., College Station, TX Mar 13, 2013
  •   3.0
    "I never received a call that my car was ready, so I finally called and they told me yes. The reason I went in is b/c my service light kept going off. After I left, the service light continues to go off every time I start the car. The customer service wasn't that friendly. It seemed to be more of a get in/get out business. Front desk didn't say "Hi, how can I help you" when I walked in. I had to walk over to the desk before she lifted her head."   –   MINI Owner, , Mar 13, 2013
  •   5.0
      –   Martha H., Hempstead, TX Mar 13, 2013
  •   4.5
      –   Lyn W., Humble, TX Mar 13, 2013
  •   5.0
    "My service experience was quite pleasant this trip...I was greeted upon arrival, my car was effiencently serviced and repaired, the "loaner" was waiting and my car was completed promptly."   –   Roxanne A., Elton, LA Mar 13, 2013
  •   2.5
    "This was the worst service I have had from Mini. They had my car for two days to give me a new tire. I bought the tire warranty and it wasn't in the computer yet so I had to wait for 2 days to get my car fixed. The service rep never called me to tell me what was going on. I had to call her multiple times and be on hold every time. I was very dissatisfied with the communication between the service advisor and myself."   –   MINI Owner, The Woodlands, TX Mar 12, 2013
  •   4.5
      –   ., , Mar 12, 2013
  •   2.5
      –   Stella R., Etoile, TX Mar 12, 2013
  •   5.0
      –   Gary B., Montgomery, TX Mar 11, 2013
  •   5.0
    "The service has improved tremendously with the addition of Jolene!"   –   William H., FAIRFIELD, TX Mar 11, 2013
  •   5.0
    "Part was ordered and follow-up service was scheduled"   –   Denise H., Conroe, TX Mar 11, 2013
  •   4.5
    "My only concern is the pricing of the services. If I don't have an extended warranty, I pay an arm and a leg for check-ups. The service advisor was very attentive and personable."   –   Ivelisse E., Conroe, TX Mar 11, 2013
  •   5.0
      –   John C., Houston, TX Mar 11, 2013
  •   4.5
      –   Pamela W., Huntsville, TX Mar 10, 2013
  •   4.5
      –   Raymond M., Cypress, TX Mar 10, 2013
  •   5.0
      –   Concetta J., The Woodlands, TX Mar 9, 2013
  •   5.0
    "My experience with the Mini service department when I brought my car in for service maintenace/oil change was excellent. Everyone was polite and helpful. I just wish that they had gotten my tire light to stop blinking and turned off."   –   Nauman S., CONROE, TX Mar 9, 2013
  •   4.5
      –   Shelley D., Willis, TX Mar 9, 2013
  •   4.5
      –   James A., Spring, TX Mar 8, 2013
  •   2.5
    "It was off to a good start considering I did not have an appointment, and I was able to get it looked at. I left it and was given a loaner. Figured it would be done the next day, but it was late in the afternoon and you all were unable to get the work completed in that day, so we had the loaner over the weekend. Not really happy about it but what can I do? I picked up the Mini on Monday afternnon which again was an okay experience except...when checking in the loaner they saw a dent which they claim looked like a ball had hit it? I stated that I never had the mini around any balls, but they said that is why we do the walk around and collect insurance from customers. I get a call today saying that I owe $250.00 dollars brought down from over $1000.00? We just paid over 400.00 at our service appointment. How do any of know for certian that was not there prior to me taking it off the lot? A few things were pointed out to me but neither of us looked at the hood, and they sun was bright that day. I also find it very fishy that the damage estimated by your body shop was $1003.00, but after talking to your Service Manager it would only be $250.00?"   –   Mickie S., Spring, TX Mar 8, 2013
  •   5.0
      –   Connie E., Houston, TX Mar 8, 2013
  •   5.0
      –   Jeff L., Houston, TX Mar 8, 2013
  •   4.5
    "Your service department is great, but the fact that my Mini had to have the timing chain replaced due to Mini's service schedule really stinks!"   –   Richard O., Cleveland, TX Mar 8, 2013
  •   2.0
      –   Thomas M., Houston, TX Mar 8, 2013
  •   5.0
      –   Denise B., Montgomery, TX Mar 8, 2013
  •   3.5
      –   Brian G., The Woodlands, TX Mar 7, 2013
  •   5.0
      –   MINI Owner, Montgomery, TX Mar 7, 2013
  •   4.5
    "I appreciate the friendliness of the staff, particularly Lance who was very professional and explained the work being done on my car. I appreciated the nice touch of fresh fruit and water being available in the wait room as I was there a while, and when it was discovered that my car would take several hours, a loaner was given to me so I wouldn't have to wait at the dealership all afternoon. It was really nice to have that option. Additionally, my car was cleaned and vacuummed - another nice touch. I feel like the level of service has really improved since I first started coming in for routine service. Thank you for your attention to detail!"   –   Lesley M., College Station, TX Mar 7, 2013
  •   4.5
      –   Wesley K., Spring, TX Mar 6, 2013
  •   4.5
    "Work was done in exactly the time promised, Jose did a good job of explaining additional problem found."   –   Charles W., Houston, TX Mar 6, 2013
  •   4.0
      –   Chrisanne C., Magnolia, AR Mar 6, 2013
  •   5.0
    "Jolene was courteous, prompt, knowledgeable, and helpful! In the past, my experiences at this mini branch have been frustrating, with poor communication and slow responses from the service department. However, Jolene made my experience this time around the smoothest it has very been at Mini of the Woodlands. She values the importance of providing exceptional customer service. What a tremendous asset she is to your team!"   –   Marie L., The Woodlands, TX Mar 6, 2013
  •   3.0
    "When I arrive, there was no appointment set, the Service representative recieve my car because he knew about the situation."   –   Maria Del Pilar U., Conroe, TX Mar 5, 2013
  •   5.0
    "Very pleasant and not too long of a wait."   –   Steven M., College Station, TX Mar 5, 2013
  •   2.5
      –   Jack W., Houston, TX Mar 4, 2013
  •   5.0
      –   Debbie W., Milroy, PA Mar 4, 2013
  •   3.5
      –   Rocio D., Spring, TX Mar 4, 2013
  •   5.0
      –   Paige T., Cypress, TX Mar 4, 2013
  •   3.0
      –   Derrick R., Tomball, TX Mar 3, 2013
  •   5.0
      –   David B., The Woodlands, TX Mar 3, 2013
  •   4.5
      –   Alexis D., Groves, TX Mar 2, 2013
  •   3.5
    "It is high average only because of the girl at the desk. The service rep was outstanding. The girls at the desk have told me I don't need to come in for service until a light goes on - that is the first thing they ask when you walk in the door - no light coming on just cost me $1,400.00 in new tires... and my oil was way past due to be changed. Your desk girls are not even a one star. They are awful. The service rep was new - so we'll see how it goes from here... This is the only dealer near me or I would be going somewhere else."   –   Gay S., Conroe, TX Mar 2, 2013
  •   4.0
      –   Heidi P., Kingwood, Tx Mar 1, 2013
  •   5.0
    "Service contact exceptionally friendly and helpful. I came without appt to begin with and early(before opening)to pick up and he took care of me. Good job!"   –   MINI Owner, The Woodlands, TX Mar 1, 2013
  •   5.0
      –   Pamela K., Anderson, TX Feb 28, 2013
  •   4.5
      –   Konstantin M., The Woodlands, TX Feb 28, 2013
  •   2.0
      –   Sahir W., Cypress, TX Feb 26, 2013
  •   5.0
      –   Sean C., Cypress, TX Feb 26, 2013
  •   5.0
    "Very helpful, nice clean environment!"   –   Andra H., HUNTSVILLE, TX Feb 25, 2013
  •   5.0
      –   Nancy B., LA GRANGE, TX Feb 25, 2013
  •   4.5
      –   Todd B., Spring, TX Feb 25, 2013
  •   5.0
      –   Lucy R., ., TX Feb 25, 2013
  •   5.0
      –   Thomas K., The Woodlands, TX Feb 25, 2013
  •   4.0
    "Overall, the service went very well. However, there were two things that could have been better. 1. First off, the service manager informed me that the treads on the ContiPro tires that I purchased with the Mini Cooper were run down and needed to be replaced. He failed to tell me that I had clocked only 28,000 + miles on the vehicle and that the tires had a warranty for 60,000 miles thus making me eligible for a rebate on the purchase of new tires. I think this is a MAJOR oversight that needs to be brought to the attention of the manager in question. 2. I've been having recurring problems with the black "plastic holster or cover" that protects the rear left wheel shock absorber. I've already had one replaced that fell off. I called ahead so that they could order one. The service manager basically told me not to worry that they'd handle it when I brought in the vehicle. As expected, the part was not in stock. The service manager told me that he would order the part and call me when it came in. I am currently waiting. Let's see . . . Otherwise, everything went well. Please give my best to Paula. I miss her."   –   Mark G., Bryan, TX Feb 25, 2013
  •   4.0
      –   Debie E., HUMBLE, TX Feb 24, 2013
  •   5.0
      –   Susan B., College Station, TX Feb 24, 2013
  •   5.0
    "showed up unannounced, got service and recalls done faster than estimate. Jose Nolasco does an excellent job."   –   Lynn S., Kingwood, TX Feb 24, 2013
  •   5.0
      –   Dale G., Kingwood, TX Feb 23, 2013
  •   4.0
    "With the exception of the person at the service desk, the overall experience was perfect."   –   MINI Owner, The Woodlands, TX Feb 23, 2013
  •   4.0
      –   Scott H., Houston, TX Feb 23, 2013
  •   5.0
      –   Mary S., Kingwood, TX Feb 22, 2013
  •   5.0
      –   Kathy P., Spring, TX Feb 22, 2013
  •   5.0
      –   Russell B., Bryan, TX Feb 21, 2013
  •   5.0
      –   Xianping W., Houston, TX Feb 21, 2013
  •   5.0
      –   Catherine Z., Spring, TX Feb 21, 2013
  •   5.0
      –   J. Michael S., Houston, TX Feb 21, 2013
  •   5.0
    "On time and pleasant to deal with"   –   Greg W., The Woodlands, TX Feb 21, 2013
  •   4.5
      –   MINI Owner, Conroe, TX Feb 21, 2013
  •   5.0
    "The service provided by Lance and your Service Manager was truly outstanding. I emphasize that point because that has not always been the case at other service centers, including yours. But since I started "dealing" with the team, results have been significantly improved. Lance is a valuable asset to your organization."   –   Richard W., Houston, TX Feb 20, 2013
  •   5.0
    "Lance was very helpful in resolving me issue"   –   ., , Feb 19, 2013
  •   5.0
      –   Joe T., Houston, TX Feb 19, 2013
  •   4.0
      –   Gina F., Spring, TX Feb 19, 2013
  •   5.0
    "Very nice and took really good care of my car."   –   Pamela S., Conroe, TX Feb 19, 2013
  •   5.0
      –   Christopher U., The Woodlands, TX Feb 18, 2013
  •   5.0
      –   Keith S., Spring, TX Feb 18, 2013
MINI of The Woodlands 17820 Interstate 45 The Woodlands , TX 77384 Sales: (877) 209-4635